Expectations/ Pre-knowledge Mapping

Meet your participants’ expectations

QuestBack Expectations/ Pre-knowledge Mapping addresses the challenges associated with:

How to obtain an overview of your participants’ level of competence and expectations?
How to tailor the course content according to participants’ experience and knowledge?
How to optimise the learning potential of your training sessions?
How to gather and follow-up on pre-training inquiries?

QuestBack Expectations/ Pre-knowledge Mapping will help you to:

Reuse participants’ details for future training evaluations
Ensure you have the right participants attending the appropriate sessions
Adjust the presentation methods to fulfil the expectations of the participants
Adjust the course content according to the participants’ experience level
Maximise the number of participants
Raise the quality and relevance of your training sessions
Give your instructors valuable insights regarding participants

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QuestBack Expectations and Pre-knowledge Mapping illustration

Step-by-Step with QuestBack

Log in to the QuestBack service
Click Templates
Choose template Expectations/ Pre-knowledge Mapping
Customize your questions
Send your survey link to QuestBack for Quality Review
Publish your sales meeting evaluation
Invite your target group to respond
Extract, analyse and share results ongoing
Act now; Prioritize improvement or focus areas and mobilize resources

Automate your information gathering activities and processes

Notifications
Using notifications allows you to set up an automatic email to a relationship owner(s). If a customer response needs immediate follow-up, the party responsible for that customer can be alerted by email to take action.