What We Offer
Ask the right questions, of the right people, at the right time, and then act on the knowledge gained. Our Enterprise Feedback Management (EFM) solutions are time-saving, cost-efficient, easy to use and with a professional support system.
Easy to use
QuestBack acknowledges that most of our customers are often busy people and probably not research specialists. User friendliness and effectiveness are therefore top priorities.
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Cost-effective flat fee subscription
A flat fee subscription model encourages a frequent and wide range of use without extra cost. Include QuestBack as an integral part of your organization’s processes, and you will enjoy success with your professional relations.
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Unique follow-up functionality
This unique functionality allows you to effectively follow up on business critical responses. Contact respondents directly for follow-up questions or in depth surveys.
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All the tools and know-how needed
The services of our Customer Success Team are available at no extra cost! This shows how dedicated we are to making sure that you succeed.
More about our quality review, know-how and support
Power to the relationship owner!
QuestBack helps the true owners of the relationship, whether you are a director, manager, assistant or in any other way close to one or more groups of relations (i.e. customers, employees, members, participants etc.)
More about our the relationship owner’s areas of use
Privacy protection
QuestBack maintains the highest security level to protect your respondent’s privacy. This, however, does not limit your possibilities for direct communication and follow-up.
More about our security and privacy protection